It's no fun when the magic doesn't work.
There are several reasons that a MagicPhoto might not play reliably or at all. Here's what they are and what to do about them.
- The software that looks for photos simply can't pick out the photo you selected. It's best to use distinct images with some sort of object in the picture, and a background color that will somewhat contrast against your photo frame or wall.
- Lighting is important. MagicPhotos may not work well when it's a bit dark in your house, especially darker photos. The only way to resolve this issue is to increase the light available (which isn't always possible.)
- Get closer. The software needs a certain amount of information to be able to determine if it's looking at the right thing or not. Wide shots may not provide enough information to find your photo.